All Systems Operational

Uptime over the past 90 days. View historical uptime.
Bitmovin API Operational
90 days ago
99.99 % uptime
Today
Account Service Operational
90 days ago
100.0 % uptime
Today
Input Service Operational
90 days ago
100.0 % uptime
Today
Encoding Service Operational
90 days ago
99.99 % uptime
Today
Output Service Operational
90 days ago
99.99 % uptime
Today
Statistics Service Operational
90 days ago
100.0 % uptime
Today
Infrastructure Service Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Manifest Service Operational
90 days ago
100.0 % uptime
Today
Player Service Operational
90 days ago
100.0 % uptime
Today
Player Licensing Operational
90 days ago
100.0 % uptime
Today
Analytics Service Operational
90 days ago
100.0 % uptime
Today
Analytics Ingress Operational
90 days ago
100.0 % uptime
Today
Query Service Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
100.0 % uptime
Today
Bitmovin Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Database Downtime Sep 27, 2025 09:00-11:00 UTC

Bitmovin’s Encoding services will undergo a database upgrade on Saturday September 27, 2025 from 09:00 - 11:00 UTC to improve performance and stability. Please do not start any new encoding jobs during the maintenance window, as they will not be processed. API status updates will be delayed, and the dashboard and Analytics will be unavailable. Please plan accordingly.
Posted on Aug 29, 2025 - 11:41 UTC
System Metrics Month Week Day
API Response Time
Fetching
Sep 19, 2025

No incidents reported today.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Queued Encodings Stuck
Resolved - The incident has been resolved.
Affected encodings that were started between 14:49 and 15:07 (UTC) were canceled and marked with status error.
Customers may kindly resubmit the affected jobs.

We sincerely apologize for the inconvenience caused.
Sep 8, 16:16 UTC
Identified - We have identified the issue causing queued encodings started between 14:49 and 15:07 (UTC) to become stuck. Our engineering team is actively working to resolve this.

The affected encodings are being marked as error, and customers will need to retry those jobs.
Sep 8, 15:45 UTC
Investigating - We are currently investigating an issue where queued encodings that were started between 14:49 and 15:07 (UTC) are stuck and not progressing. Our engineering team is working on identifying the root cause and restoring normal processing.

We will provide an update as soon as more information is available.
Sep 8, 15:21 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

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