All Systems Operational
Bitmovin API Operational
90 days ago
99.99 % uptime
Today
Account Service Operational
90 days ago
100.0 % uptime
Today
Input Service Operational
90 days ago
100.0 % uptime
Today
Encoding Service Operational
90 days ago
99.99 % uptime
Today
Output Service Operational
90 days ago
100.0 % uptime
Today
Statistics Service Operational
90 days ago
100.0 % uptime
Today
Infrastructure Service Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Manifest Service Operational
90 days ago
100.0 % uptime
Today
Player Service Operational
90 days ago
99.99 % uptime
Today
Player Licensing Operational
90 days ago
100.0 % uptime
Today
Analytics Service Operational
90 days ago
99.58 % uptime
Today
Analytics Ingress Operational
90 days ago
99.98 % uptime
Today
Query Service Operational
90 days ago
99.39 % uptime
Today
Export Service Operational
90 days ago
99.37 % uptime
Today
Bitmovin Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Postmortem - Read details
Nov 11, 14:40 UTC
Resolved - All systems are fully operational again and all incoming data that was buffered during the outage is fully available again.
We are going to conduct a thorough RCA and post a Postmortem explaining the incident as well as the actions derived to prevent similar issues in the future.

Nov 6, 21:02 UTC
Update - Cluster recovery is still underway and we are working with our Database vendor to recover the issue.
Unfortunately we don't have an ETA for when the issue will be resolved but will post another update at 12:45

Nov 6, 10:51 UTC
Update - We are still working on recovering the cluster
Unfortunately we don't have an ETA for when the issue will be resolved but will post another update at 11:45

Nov 6, 09:45 UTC
Identified - Our main analytics database cluster is currently offline due to a failed upgrade operation.
We are currently working to recover but currently query and export functionality is unavailable.
All incoming data is being stored and will be backfilled once the incident is resolved.

Nov 6, 08:10 UTC