All Systems Operational
Bitmovin API Operational
90 days ago
99.99 % uptime
Today
Account Service Operational
90 days ago
100.0 % uptime
Today
Input Service Operational
90 days ago
100.0 % uptime
Today
Encoding Service Operational
90 days ago
99.99 % uptime
Today
Output Service Operational
90 days ago
100.0 % uptime
Today
Statistics Service Operational
90 days ago
100.0 % uptime
Today
Infrastructure Service Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Manifest Service Operational
90 days ago
100.0 % uptime
Today
Player Service Operational
90 days ago
99.99 % uptime
Today
Player Licensing Operational
90 days ago
100.0 % uptime
Today
Analytics Service Operational
90 days ago
99.98 % uptime
Today
Analytics Ingress Operational
90 days ago
99.98 % uptime
Today
Query Service Operational
90 days ago
99.98 % uptime
Today
Export Service Operational
90 days ago
99.97 % uptime
Today
Bitmovin Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Past Incidents
Nov 1, 2024

No incidents reported today.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Resolved - The issue is fully resolved and we suggest customers re-run any exports that have failed.
Oct 30, 19:10 UTC
Monitoring - We have identified the problem as the maven assembly plugin incorrectly merging the hadoop jars thus causing this issue.
We have deployed a fixed version and are now monitoring the situation.

Oct 30, 18:51 UTC
Investigating - We are currently investigating an issue that causes analytics exports with the PARQUET file format to fail immediately.
This is currently affecting all customers using the parquet file export capability.
As a workaround you can switch to CSV while we are working to resolve the problem.

Oct 30, 17:25 UTC
Oct 29, 2024
Completed - The scheduled maintenance has been completed.
Oct 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 UTC
Scheduled - Our database will be undergoing maintenance on Tuesday, October 29th, between 09:00AM and 10:00AM (UTC), due to security updates and patches from our provider.
The API will have degraded performance or return 500 HTTP responses. Already running encodings will not be affected.
Our experience has shown that the actual downtime will be less than 10 minutes within the 60 minute time window. Thus the impact on any encoding workflow with retry mechanisms in place should be minimal.

Oct 11, 07:51 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024
Resolved - All analytics data is now backfilled and the system is fully operational again.
Oct 27, 23:42 UTC
Monitoring - We have identified the issue with our main Analytics Database and have recovered operations.
No data was lost, all data that was buffered during the outage is now being backfilled.

Oct 27, 21:19 UTC
Update - We are continuing to investigate this issue.
Oct 27, 21:01 UTC
Investigating - We are currently experiencing issues with our analytics database.
All data is being saved and will be backfilled once the issues are resolved.
Query capabilities are currently impacted while we investigate.

Oct 27, 20:40 UTC
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.