All Systems Operational
Bitmovin API Operational
90 days ago
100.0 % uptime
Today
Account Service Operational
90 days ago
100.0 % uptime
Today
Input Service Operational
90 days ago
100.0 % uptime
Today
Encoding Service Operational
90 days ago
100.0 % uptime
Today
Output Service Operational
90 days ago
100.0 % uptime
Today
Statistics Service Operational
90 days ago
100.0 % uptime
Today
Infrastructure Service Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Manifest Service Operational
90 days ago
100.0 % uptime
Today
Player Service Operational
90 days ago
100.0 % uptime
Today
Player Licensing Operational
90 days ago
100.0 % uptime
Today
Analytics Service Operational
90 days ago
99.99 % uptime
Today
Analytics Ingress Operational
90 days ago
100.0 % uptime
Today
Query Service Operational
90 days ago
99.99 % uptime
Today
Export Service Operational
90 days ago
99.99 % uptime
Today
Bitmovin Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Database Maintenance Jul 2, 2024 09:00-10:00 UTC
Our database will be undergoing maintenance on Tuesday, July 2nd, between 09:00AM and 10:00AM (UTC), due to security updates and patches from our provider.
The API will have degraded performance or return 500 HTTP responses. Already running encodings will not be affected.

Posted on Jul 02, 2024 - 11:24 UTC
API Response Time
Fetching
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - Between 11:15 and 13:45, Bitmovin Analytics data collection experienced load balancing issues in our European datacenter. The load balancer began excessively auto-scaling our fleet of instances and subsequently performed a full traffic shift to the US datacenter.

Following the traffic shift, the instances in Europe were terminated and restarted, causing some requests on those instances to be lost and not written to our database.

We stabilized the system by modifying the load balancing behavior and are currently investigating the root cause of this incident. We apologize for the inconvenience and will post a full Root Cause Analysis (RCA) once the investigation is complete, along with corrective actions taken to prevent similar issues in the future.

Jun 14, 09:15 UTC
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.