Bitmovin Inc Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Bitmovin API Operational

90 days ago

99.99 % uptime

Today

Account Service Operational

90 days ago

100.0 % uptime

Today

Input Service Operational

90 days ago

100.0 % uptime

Today

Encoding Service Operational

90 days ago

99.99 % uptime

Today

Output Service Operational

90 days ago

100.0 % uptime

Today

Statistics Service Operational

90 days ago

100.0 % uptime

Today

Infrastructure Service Operational

90 days ago

100.0 % uptime

Today

Configuration Service Operational

90 days ago

100.0 % uptime

Today

Manifest Service Operational

90 days ago

100.0 % uptime

Today

Player Service Operational

90 days ago

99.99 % uptime

Today

Player Licensing Operational

90 days ago

100.0 % uptime

Today

Analytics Service Operational

90 days ago

100.0 % uptime

Today

Analytics Ingress Operational

90 days ago

100.0 % uptime

Today

Query Service Operational

90 days ago

100.0 % uptime

Today

Export Service Operational

90 days ago

100.0 % uptime

Today

Bitmovin Dashboard Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Long queue times and scheduling failed for some encoding jobs

Postmortem - Read details
Sep 19, 07:53 UTC

Resolved - Everything is back to normal. The team is still monitoring the situation and will provide a RCA in the next few days.
Sep 12, 15:03 UTC

Monitoring - The system is starting to recover and encoding jobs are picked up again. It will still take a while until the available slots are fully utilized.
Sep 12, 14:24 UTC

Update - The team has identified the problem and is working on recovering the system.
Sep 12, 13:40 UTC

Investigating - The team is investigating long queue times and scheduling failed errors for encoding jobs running on AWS.
Sep 12, 13:31 UTC

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

Player Resource Service Database Maintenance

Completed - The scheduled maintenance has been completed.
Sep 9, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 UTC

Scheduled - Player resource service database will be unavailable for 2 to 5 minutes during the maintenance window. While the database is unavailable, getting / creating / updating player licenses, whitelisting domains, and configuring third party licensing will not work.
Sep 4, 12:13 UTC

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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